UMB Bank Commercial Teller Sr in St. Louis, Missouri
What You'll Do:
Evaluate workload and required tasks in reference to each position in order to meet expected deadlines. Make recommendations to management regarding any changes that may be needed.
Conduct or assist with surprise or out of balance audits.
Verify cash transaction adjustments outside of acceptable teller adjustment limits.
Adhere to and promote staff adherence to all UMB Bank and Cash Vault Procedures and Policies.
Provide feedback to immediate Manager regarding workflow, processing issues, staff issues/conflicts/productivity, etc .
Provide new and on-going training to associates within multiple roles of Cash Vault.
Provide coverage and leadership in Managers absence. Maintain professional conduct and attitude at all times.
Notify customers of deposit differences over set thresholds.
Research processing errors as needed.
Perform daily preventative maintenance on equipment.
Other duties as assigned.
In this Role, You will Need:
Must be able to use office equipment (10-key, copier, telephone, scanner, and Namsys/CC32 system equipment)
Must have good 10-key skills and name / number recognition skills
Working knowledge of dual entry (debit/credit) balancing
Must possess and demonstrate a high level of attention to detail and accuracy as well as the abililty to work well under deadline pressure
Strong customer service skills
Demonstrates ability to work with minimal supervision
Intermediate PC knowledge required, including Microsoft Excel, Word, and PowerPoint
Culture of Diversity and Inclusion: We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.
Please visit us at careers.umb.com to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.
We strive to deliver the unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!
What you'll get:
Unique Benefit Programs : We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!
Community Involvement: Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.
Professional Development: We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.
Who You Are:
High School Dipolma or equivalent
Two years bank teller or equivalent cash handling experience
Enterprise Technology & Ops
Commercial Teller Sr
2 South Broadway